Site Quality Manager
Global Manufacturing business
Manchester based + occasional regional travel
Salary - Up to £70,000 (Competitive bonus and benefits package)
My client are a market leading global manufacturer and supplier operating in 17 locations across 13 countries, producing over 20 billion items annually from more than 50,000 products offered. Products are sold in 35 countries including UK, Germany, France, Brazil, Japan, China and the US.
Due to consistent growth and as a result of internal promotion, the business are looking to secure an experienced Quality Manager to support production at their manufacturing site based in Wythenshawe, South Manchester.
Reporting to Director level, the role requires someone fluent in quality management to develop and maintain the business policies, procedures, standards and systems for the Company and its supply chain in line with Quality system expectations of their customers and accreditation's.
Key Responsibilities
- Manage and organise the accreditation and audit functions in support of all business system approvals. These include, but are not limited to, ISO9001, IATF 16949, AS9100, IS45001 and ISO14001.
- Through audit, to regulate, control and improve the effectiveness of all processes throughout the business.
- To manage the audit program and ensure that all concerns raised at audit, either by internal auditors or by certification bodies are effectively corrected and verified. Liaising with staff, suppliers and customers so as to ensure product compliance.
- Ensure effective practices, processes and controls are in place to comply with HT quality standards and to satisfy accreditation and stakeholder requirements
- Communicate and work with customers and regulatory visitors / assessors to ensure ongoing conformity and control
- Ensure customer communication systems e.g. scorecards, portals and reporting systems are maintained as required by customers
- To provide competent advice on Quality related activities. To carry out 'deep dive' investigations into all major quality concerns to determine root cause and corrective action
- To manage the Customer Quality Assurance and laboratory test functions within the site
- Define and justify departmental budget and monitor departmental spend
- Co-ordination of test and data support activities for customer's product approvals (e.g IMDS, PPAP etc)
- Ensure that all business systems and procedures are updated, revised, modified and controlled to meet the needs of external customers, certification bodies or internal non-conformity
- Assist the management team to embed a culture of continuous improvement throughout the company
- Design and Implementation of appropriate controls for production and service-related activities on site in order to ensure both compliance vs. product / system approvals and zero defects being shipped
- Coach and develop staff to ensure a high performing quality system & team that meets agreed objectives and which delivers best practice results, adds value and facilitates continuous improvements.
- Provide technical expertise to the team, transferring skills and knowledge to the quality and wider management team
- Manage audit resources and activities for all on-site and supplier audits to maintain / improve product and process performance
- Ensure timely completion of staff appraisals, defining development plans and training requirements
- Analyse data and prepare reporting on quality performance on a weekly / monthly / as required basis
- Review and define requirements of customer, legislative and accreditation systems; ensuring updates of business systems and responsibilities
- Advise site management team of changes within the business of customer or stakeholder expectations that impact on the operation
- Work as part of the EMEA and Global quality teams to share experiences and best-practice
Person Specification
- Minimum 5 Years as a Quality Manager in a manufacturing Environment
- Experience of managing ISO9001, ISO14001, IATF16949 & AS9100
- High level of numeracy and analytical skills
- Lead Auditor Qualification (ideally, IATF16949, AS9100)
- IOSH: Managing Safely (Preferred)
- High level of numeracy and analytical skills
The successful candidate will ideally come from within the Automotive industry or wider manufacturing with the ability to build a solid team departmental structure. You will work closely with Operations to improve site quality performance - Less inspection, more process driven quality.
or call us on 01204 326 444
