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Four Recruitment
 
 

Four Business Support

Customer Service Billing Agent

Employment Type: PermanentLocation: SalfordSalary: Up to £21000 per annum + Benefits


An exciting organisation based in Salford are seeking a Customer Service Agent (Billing) to join their team on a fixed term contract until December 2022, paying £21,000pa (FTE). This role has become available due to an internal promotion and is a great opportunity to work within a fast growing business and further expand your skillset within customer services.
The purpose of the role is to work within a friendly and close-knit billing team, working to deliver excellent customer services through the delivery of key billing activities. Please see below a snapshot of your duties within this role.

  • Producing bills for the company's domestic and commercial customers
  • Providing customer service support for any billing queries, via phone, email and other communication channels
  • Ensuring billing is completed in line wit the monthly and quarterly billing calendars
  • Working towards SLA's & KPI's
  • Administration of the customer database, including move ins/ outs, new connections and direct debit set ups
  • Producing reports, both scheduled and ad-hoc
  • Other duties as and when required


The ideal candidate will have the following skills & experience:

  • Previous experience working within a customer service environment, ideally with some exposure to billing queries
  • Excellent IT skills including knowledge of word and excel
  • Great attention to detail
  • A proactive team player
  • The ability to question things and look further into discrepancies - doesn't take things at face value


In return, you will receive the following:

  • Salary of £21,000pa (FTE)
  • Pension scheme - 5% employee, 4% employer
  • Healthcare cash scheme
  • 25 days annual leave + 8 bank holidays (FTE)
  • A great working environment, where people love going to work!


Interested? Please click apply now and I will be in touch if your application has been successful.


      or call us on     01204 326 444

 
Is this the role you've
been looking for?

     
Alternatively contact one of our
recruiters if you want more info.
 
enquiries@4recruiting.co.uk
01204 326 444 test
 

Information

Application Email: lauren.84680.12257@4recruiting.aplitrak.com

Consultant: Lauren Ellison

Division: Four Business Support

Employment type: Permanent

Location: Salford

Salary: Up to £21000 per annum + Benefits

Salary From: 21000

Salary To: 21000

Start date: ASAP

Vacancy ID: BBBH15223_1650884644


An exciting organisation based in Salford are seeking a Customer Service Agent (Billing) to join their team on a fixed term contract until December 2022, paying £21,000pa (FTE). This role has become available due to an internal promotion and is a great opportunity to work within a fast growing business and further expand your skillset within customer services.
The purpose of the role is to work within a friendly and close-knit billing team, working to deliver excellent customer services through the delivery of key billing activities. Please see below a snapshot of your duties within this role.

  • Producing bills for the company's domestic and commercial customers
  • Providing customer service support for any billing queries, via phone, email and other communication channels
  • Ensuring billing is completed in line wit the monthly and quarterly billing calendars
  • Working towards SLA's & KPI's
  • Administration of the customer database, including move ins/ outs, new connections and direct debit set ups
  • Producing reports, both scheduled and ad-hoc
  • Other duties as and when required


The ideal candidate will have the following skills & experience:

  • Previous experience working within a customer service environment, ideally with some exposure to billing queries
  • Excellent IT skills including knowledge of word and excel
  • Great attention to detail
  • A proactive team player
  • The ability to question things and look further into discrepancies - doesn't take things at face value


In return, you will receive the following:

  • Salary of £21,000pa (FTE)
  • Pension scheme - 5% employee, 4% employer
  • Healthcare cash scheme
  • 25 days annual leave + 8 bank holidays (FTE)
  • A great working environment, where people love going to work!


Interested? Please click apply now and I will be in touch if your application has been successful.

 

Submit your application

Fill in the form below and we'll be in touch to discuss your application within 48 hours.
Alternatively, you can give us a call on 01204 326 444