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Four Recruitment
 

Four Business Support

Customer Service Advisor

Employment Type: PermanentLocation: BoltonSalary: £16000 - £23000 per annum + pension - 25 days holiday - free par

Job Title: Customer Service Advisor (Immediate Start)

Location: Bolton

Salary: £21-23K

Hours: 8-4:30pm Mon - Fri

I am working with an exciting manufacturing business based in Bolton who are leaders in their field, looking for a Customer Service professional to join their support team providing 1st line support for their customers across the UK and Europe over phone and email.

The role involves…

  • Providing telephone support, performing problem diagnosis and fault logging
  • Liaising with various teams in the business to log issues, arranging maintenance visits and replacement part purchases
  • Ensuring all relevant paperwork and compliance is issued for faulty products and parts
  • Working on an internal CRM as well as multiple supplier web portals
  • Monitoring data and bug reporting, producing regular support activity reports for management

The ideal candidate will have…

  • Experience working within a customer service role
  • Excellent communication both verbally and written
  • Previous experience and confidence working on IT systems and spreadsheets
  • The ability to work to deadlines, ensuring punctuality at all times
  • The flexibility to work on a shift pattern

You will benefit from…

  • 25 days holiday plus 8 bank holidays
  • Flexi hours, working on shift patterns
  • Free Parking
  • 5% employer pension contribution
  • Wellbeing initiatives
  • Private medical cover

If you are interested in this role please click apply or send your CV to leila@4recruiting.co.uk


      or call us on     01204 326 444

 
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Information

Application Email: leila.60718.12257@4recruiting.aplitrak.com

Consultant: Leila Maquire

Division: Four Business Support

Employment type: Permanent

Location: Bolton

Salary: £16000 - £23000 per annum + pension - 25 days holiday - free par

Salary From: 16000

Salary To: 23000

Start date: ASAP

Vacancy ID: LM CS 10/05/23 22/23_1683705366

Job Title: Customer Service Advisor (Immediate Start)

Location: Bolton

Salary: £21-23K

Hours: 8-4:30pm Mon - Fri

I am working with an exciting manufacturing business based in Bolton who are leaders in their field, looking for a Customer Service professional to join their support team providing 1st line support for their customers across the UK and Europe over phone and email.

The role involves…

  • Providing telephone support, performing problem diagnosis and fault logging
  • Liaising with various teams in the business to log issues, arranging maintenance visits and replacement part purchases
  • Ensuring all relevant paperwork and compliance is issued for faulty products and parts
  • Working on an internal CRM as well as multiple supplier web portals
  • Monitoring data and bug reporting, producing regular support activity reports for management

The ideal candidate will have…

  • Experience working within a customer service role
  • Excellent communication both verbally and written
  • Previous experience and confidence working on IT systems and spreadsheets
  • The ability to work to deadlines, ensuring punctuality at all times
  • The flexibility to work on a shift pattern

You will benefit from…

  • 25 days holiday plus 8 bank holidays
  • Flexi hours, working on shift patterns
  • Free Parking
  • 5% employer pension contribution
  • Wellbeing initiatives
  • Private medical cover

If you are interested in this role please click apply or send your CV to leila@4recruiting.co.uk

 

Submit your application

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Alternatively, you can give us a call on 01204 326 444