Four Business Support

Customer Service Administrator

A fast growing fashion business based in Ormskirk are seeking a permanent Customer Service and Administration Assistant to join their team on a permanent basis, paying up to £24,000pa. This organisation are set to double their turnover this year, and are looking for passionate and hardworking individuals to join their team to help drive this growth. Please see below an overview of the role.
Key responsibilities:

• Take full ownership of the customer service activity within the business
• Resolving customer queries via a number of communication channels - phone, emails, live chat and social media
• Processing customer returns on the system
• Order processing
• Liaising internally with the warehouse team to track orders and returns
• Working collaboratively with the small team internally to ensure that customers are getting the best service possible
• Ad-hoc duties as required

The ideal candidate will have the following skills and experience:

• Previous experience working within a Administration or Customer Service capacity
• You must be computer literate and able to use Microsoft applications
• You must be highly organised with great communication skills
• An outgoing, positive personality, with a great work ethic and willingness to get "stuck in"
• Professional and personable
• Passionate about further development and progression

In return, you will receive:

• A competitive annual salary of up to £24,000pa
• 28 days holiday including bank holidays
• Pension
• Onsite parking
• Great company culture - lots of opportunity for further development and progression as this business grows, with future managerial opportunities
• Great working hours of Monday - Friday 9am-5pm

Interested in this role? Please click apply now and I will be in touch if your application has been successful!

Apply online      or call us on     01204 326 444