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Credit Controller
Job Description

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What is a Credit Controller?

The primary function of a Credit Controller is to manage the books of debtor accounts to ensure timely payments of outstanding invoices, conducting credit checks on new customers and resolving problems in relation to invoice issues.

 

 

 

What is a Credit Controller?

The primary function of a Credit Controller is to manage the books of debtor accounts to ensure timely payments of outstanding invoices, conducting credit checks on new customers and resolving problems in relation to invoice issues.

 

 
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Credit Controller Job Description

Our team has created a detailed and focused job description for the role of Credit Controller:


Job Description


A Credit Controller oversees a collection of customer accounts in a manner which ensures a high quality standard of service and customer satisfaction. 

They must be able to communicate efficiently yet politely with customers, as well as with the broader accounts teams. 


Company details and relevant information

Here you would add details about your company, your history and what you can offer.


Credit Controller Responsibilities 

  • Respond to client issues and queries
  • Administrative support for finance teams
  • Monitoring debtor account balances
  • Ensure timely payments are made and met
  • Check and approve customer credit ratings
  • Negotiating payment terms and repayment plans



Working hours

The working hours of a Credit Controller are typically 9am - 5pm, Monday to Friday.

 

 

 

 
 

Credit Controller Skills

Key to a business’s finance team, a Credit Controller should have:

Skills">

  • Business acumen
  • Problem solving skills
  • Analytical skills
  • Great negotiation and communication skills
  • Key decision making abilities
  • Attention to detail
  • IT and mathematical skills


Experience

 

  • Experience in Credit Control is advantageous
  • Experience in a professional service or software environment is beneficial 


Credit Controller Qualifications

To ensure that your business hires the most suitable candidate for the role of Credit Controller, the applicant may have to hold specific qualifications, including:
 

  • A Level 3 Certificate or Diploma in Financial Studies
     
  • An apprenticeship certification in Account and Finance Assistance; or
     
  • An advanced apprenticeship for Credit Controllers and Debt Collection Specialists



It’d also be beneficial for a Credit Controller to have:

  • A bachelor's degree in Finance or Business 
  • Previous experience and/or training from another company
  • A solid understanding of accounting software

Credit Controller Salary


Determined by experience, qualifications and company size, a Credit Controller in the UK currently earns between:

Trainee: £18K - £22K

Once qualified: £25K - £29K 

With several years of experience: £30K - £70K depending on location

 

Download our salary guide now to benchmark your HR salary.

 

 


 

 
 

Where can I advertise a job for a Credit Controller?

The finance industry is highly competitive when it comes to hiring suitably skilled and experienced candidates as Credit Controllers. At Four Recruitment, we work directly with businesses looking to recruit for this position and can advertise relevant job openings on our site.

How can I recruit for a Credit Controller?

We can help you to recruit a highly qualified and professional Credit Controller that will fit well within your team. Through outsourcing your hiring processes, you can be sure that only the most appropriate candidate joins your finance team.


If you’d like us to help support your recruitment efforts, contact us today to learn about how we can supplement your processes.

 

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