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Four Recruitment
 

Four Tech

Coordinator

Employment Type: PermanentLocation: LondonSalary: £22000 - £23000 per annum

Job Title: Coordinator

Location: Remote

Salary: £23,000

Role Overview & Purpose:

My client is looking for a Coordinator, based within the Provisioning department, the role is responsible for processing all Customer Cancellations/Cease requests. The successful candidate will play a crucial role in validating and processing cancellations, ceases, and migrations, ensuring seamless disconnection of services and contracts. The role involves creating and updating tickets, collaborating with various departments, and maintaining strong customer relationships.

Job Accountabilities:

  • Administration and document management
  • Ticket creation and management for ceases and migrations
  • Tracking tools and order information maintenance
  • Regular customer updates
  • Handling emails and correspondence
  • Professional telephone and email communication
  • Customer service excellence

Key Challenges:

  • Multitasking and organizational skills
  • Maximizing revenue and margin potential
  • Maintaining accurate status reports and records

Quantitative Information:

  1. Accurate placement of orders to suppliers.
  2. Timely provision and cancellation of circuit cessations.
  3. Ensuring associated end user and carrier charges are ceased.

Skills & Abilities:

  • Proficiency in Microsoft Office, especially Excel
  • Logical problem-solving skills
  • Self-motivated and disciplined
  • Ability to work under pressure
  • Excellent customer service, interpersonal, and communication skills

If this role is of interest and is relevant please apply


      or call us on     01204 326 444

 
Is this the role you've
been looking for?

     
Alternatively contact one of our
recruiters if you want more info.
 
enquiries@4recruiting.co.uk
01204 326 444 test
 

Information

Application Email: andrew.62708.12257@4recruiting.aplitrak.com

Consultant: Andrew Stroud

Division: Four Tech

Employment type: Permanent

Location: London

Salary: £22000 - £23000 per annum

Salary From: 22000

Salary To: 23000

Start date: n/a

Vacancy ID: 65463_1698658081

Job Title: Coordinator

Location: Remote

Salary: £23,000

Role Overview & Purpose:

My client is looking for a Coordinator, based within the Provisioning department, the role is responsible for processing all Customer Cancellations/Cease requests. The successful candidate will play a crucial role in validating and processing cancellations, ceases, and migrations, ensuring seamless disconnection of services and contracts. The role involves creating and updating tickets, collaborating with various departments, and maintaining strong customer relationships.

Job Accountabilities:

  • Administration and document management
  • Ticket creation and management for ceases and migrations
  • Tracking tools and order information maintenance
  • Regular customer updates
  • Handling emails and correspondence
  • Professional telephone and email communication
  • Customer service excellence

Key Challenges:

  • Multitasking and organizational skills
  • Maximizing revenue and margin potential
  • Maintaining accurate status reports and records

Quantitative Information:

  1. Accurate placement of orders to suppliers.
  2. Timely provision and cancellation of circuit cessations.
  3. Ensuring associated end user and carrier charges are ceased.

Skills & Abilities:

  • Proficiency in Microsoft Office, especially Excel
  • Logical problem-solving skills
  • Self-motivated and disciplined
  • Ability to work under pressure
  • Excellent customer service, interpersonal, and communication skills

If this role is of interest and is relevant please apply

 

Submit your application

Fill in the form below and we'll be in touch to discuss your application within 48 hours.
Alternatively, you can give us a call on 01204 326 444